Medical Receptionist / Administrator – Physiotherapy Clinic - Stirling
Nurse Seekers are proud to be recruiting on behalf of a thriving, well-established physiotherapy clinic seeking a friendly, highly organised and motivated Medical Receptionist/Administrator.
This is an excellent opportunity for a proactive individual who enjoys working in a patient-focused environment and plays a key role in ensuring the smooth and efficient running of a busy clinic.
The Role
You will be the first point of contact for patients and visitors, delivering exceptional customer service while providing comprehensive administrative support. This position requires strong organisational skills, attention to detail and the ability to multitask in a fast-paced healthcare setting.
Key Responsibilities
- Welcoming patients and managing check-in procedures
- Scheduling appointments, follow-ups and consultations
- Handling phone, email, website and social media enquiries
- Coordinating diaries with physiotherapists to optimise clinic capacity
- Maintaining accurate patient records in line with GDPR and compliance standards
- Supporting billing, invoicing, insurance claims and payment collection
- Overseeing daily administrative operations and clinic supplies
- Ensuring a clean, organised and welcoming reception and waiting area
- Assisting with quality assurance and continuous service improvement
The Ideal Candidate
- Previous experience in a medical receptionist or healthcare administration role
- Understanding of physiotherapy or clinical environments
- Strong communication and interpersonal skills
- Confident using clinic management systems and electronic health records
- Excellent organisational and time-management abilities
- Professional, compassionate and patient-focused approach
Benefits
- Competitive salary with performance incentives
- Ongoing professional development
- Supportive and positive working environment
- Opportunity to contribute to the continued growth of a successful clinic
If you are dedicated, personable and passionate about delivering outstanding patient care through excellent administration, apply today or contact Nurse Seekers on 01926 676369
At Nurse Seekers WE ARE REALLY INTERESTED IN YOU
Strange as it seems, there are companies that compete with us that are less interested in people than in process (and profit), that substitute quantity for quality, that think a nifty database can replace skills, experience and judgment.
Here's what you can expect in your dealings with our company:
• We will never send your CV without your prior consent.
• A truly confidential service.
• Honest and open appraisal of what we can do for you.
• We will always do our very best to help you.
• Up to date industry knowledge.
• We will make every effort to find you the position YOU want.
• An understanding attitude.
• Prompt help with any queries.
• Help and assistance, from your first call to us, right up to start date.
• Polite, friendly and courteous service at all times.
This is our Pledge to YOU!
At Nurse Seekers WE ARE REALLY INTERESTED IN YOU
Strange as it seems, there are companies that compete with us that are less interested in people than in process (and profit), that substitute quantity for quality, that think a nifty database can replace skills, experience and judgment.
Here's what you can expect in your dealings with our company:
• We will never send your CV without your prior consent.
• A truly confidential service.
• Honest and open appraisal of what we can do for you.
• We will always do our very best to help you.
• Up to date industry knowledge.
• We will make every effort to find you the position YOU want.
• An understanding attitude.
• Prompt help with any queries.
• Help and assistance, from your first call to us, right up to start date.
• Polite, friendly and courteous service at all times.
This is our Pledge to YOU!